An internal audit that finds nothing has not proved the system works. It has proved the audit does not. The whole point of auditing yourself at intervals of no more than twelve months is to find the gaps while they are still yours to close, and a DPA who signs off a clean internal report and then watches an external auditor write six findings on the same vessel has a problem that sits in the audit process rather than in the ship. This is a working checklist for the thirteen elements, built around what to look at and what evidence settles it.

ISM internal audit · DPA

If the external audit finds more than you did, the audit is the finding

The same vessel, two audits, three months apart A system that is not being audited A system that is 311 findings, none new to the crew 12 findings, closed before anyone arrived1 internalexternal internalexternal The gap is itself a finding under section 12 The external audit confirms rather than discovers A low internal count is not a good result. It is the result you get when nobody looked hard enough to be uneasy.
Run the thirteen elements as a live checklist, not a document

What the internal audit is actually required to do

Section 12 of the Code sets three obligations that shape everything else, and reading them in order explains why a thin internal audit is a compliance failure in its own right rather than a missed opportunity.

Audit at intervals of no more than twelve months
Ashore and on board, to verify that safety and pollution-prevention activities actually comply with the system. Twelve months is a ceiling, not a target, and a vessel trading hard will justify more.
Evaluate whether the system is working
A separate obligation from auditing compliance. A system can be followed exactly and still be ineffective, and this is the element most often answered with a signature rather than an assessment.
Keep auditors independent of what they audit
Independent unless impracticable for the size and nature of the company. In a small operator this is the clause that gets stretched; the honest answer is usually a reciprocal arrangement between vessels or superintendents rather than self-auditing.

What the Code does not do is tell you how hard to look. That judgement is the DPA’s, and it is measured afterwards by how much the external auditor finds that you did not.

The thirteen elements, and what settles each one

The column that matters is the third. An auditor does not accept that something is done because a procedure says it should be; they accept objective evidence — a record, a measurement or a statement of fact that can be verified. Auditing your own system means asking, element by element, what you would hand over.

Element What to examine Evidence that settles it
1. GeneralWhether the system as written matches the company and the fleet it is supposed to describeA manual whose scope covers the vessel types and trades actually operated
2. Safety and environmental policyWhether the policy is implemented and maintained at both levels, not merely postedCrew able to say what it means for their own work, and evidence it is applied in decisions
3. Company responsibility and authorityWhether the organisation chart matches who actually decides, including when the named person is awayDefined responsibilities, interrelations, and a deputising arrangement that has been used
4. Designated person ashoreWhether access to the highest level of management is real and whether the DPA has resources and supportRecords of direct reporting, and issues raised by the DPA with what happened to them
5. Master’s responsibility and authorityWhether the master’s overriding authority is stated and whether anyone has felt able to use itThe clause itself, plus the master’s own review of the system and the company’s response to it
6. Resources and personnelQualification, familiarisation and whether new joiners receive it before it mattersFamiliarisation records dated against joining dates, certificates, and training actually delivered
7. Shipboard operationsWhether procedures for key shipboard operations exist, are usable and are followed as writtenCompleted checklists from real operations, with entries that vary as real work varies
8. Emergency preparednessWhether drills exercise the scenarios identified and whether the shore response has been testedDrill records naming participants and what went wrong, and an exercised shore contingency plan
9. Reports and analysisWhether non-conformities, accidents and hazardous occurrences are reported, analysed and acted onReports with root causes that differ from the immediate cause, and actions that closed them
10. MaintenanceWhether inspections are held at appropriate intervals and critical equipment is identified and testedThe maintenance record with its overdue items, and standby equipment test records
11. DocumentationWhether valid documents are at the point of use and superseded versions have goneVersion control that works on board, not only ashore, and no obsolete copies in use
12. Verification, review and evaluationThe audit programme itself, auditor independence, and the management reviewInternal audit reports with findings, and a review that changed something
13. Certification and verificationValidity, scope and endorsement of the certificates, and whether the ship matches what they describeCurrent certificates matching vessel type, trade and the company named on them

The background to the Code itself and the certification cycle sits in our ISM compliance and SMS audit guide; this page assumes that and goes to the auditing.

Where findings actually cluster

Five elements produce the majority of findings, and they are the same five every year because they share a property: each one depends on something being done repeatedly and recorded at the time, rather than written once.

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Shipboard operations

Checklists completed identically every time, which tells an auditor they were filled in afterwards. Real work produces variation; a run of identical forms is itself the evidence.
08

Emergency preparedness

Drills recorded but not exercised, the same scenario repeated, no shore element, and nothing written about what did not work. A drill where nothing went wrong was not a drill.
09

Reports and analysis

Root cause given as the immediate cause. “Crew error” closes nothing, recurs, and leaves the system unchanged while the paperwork says otherwise.
10

Maintenance

Overdue jobs with no approval behind them, and standby equipment that is not tested because it has never been needed. Both are documented in our guide to planned maintenance systems.
11

Documentation

A revision issued ashore and never reaching the bridge, superseded copies still in a folder, and two versions of the same procedure in use on sister vessels.

Where these accumulate they stop being an internal matter: a cluster of individual deficiencies can be written up as a failure of the safety-management system itself, which is how an inspection that started with small items ends in a detention. The mechanism is set out in our guide to the deficiencies behind detentions.


Evidence that exists because the work was done, not because an audit is coming
Marine Inspection records drills, checklists, maintenance and findings at the point they happen, with dates and names attached — which is the difference between an audit you prepare for and one you simply allow to happen.

Planning an audit that finds things

Most internal audits are planned the way the manual is organised, chapter by chapter, which is the surest way to confirm that a system describes itself accurately. Four changes to how the audit is scoped do more for the finding rate than any amount of extra time on board.

Audit a trail, not a chapter

Pick one real operation that happened last month — a bunkering, an enclosed space entry, a crew change — and follow it through every element it touched: the procedure, the permit, the familiarisation of the people involved, the equipment used, the record afterwards. Gaps live between elements, and a chapter-by-chapter audit never crosses those joins.

Choose the vessel by exposure, not by rotation

Auditing each ship in turn spreads effort evenly over uneven risk. A recent change of management, a new trade, a crew that turned over completely, or a vessel that has just come out of a yard period all deserve attention ahead of the ship that is due.

Leave room between internal and external

An internal audit two weeks before the external one cannot produce corrective action, only corrections. Three months gives time to change something, verify that the change held, and arrive with a closed finding rather than an open one.

Ask the people who do the work

The officer who wrote the procedure will describe the system as intended. The rating who carries it out will describe it as operated, and the distance between those two accounts is where most of the real findings are. Neither is being dishonest.

None of this takes longer than a conventional audit. It takes the audit to different places, which is the only variable that changes what gets found — and you can book a demo to see how an audit trail is followed across the records it touches.

Auditing your own element

Element 4 is the awkward one, because the DPA cannot credibly audit it alone. The substance of the element is not whether a DPA has been appointed and named in the manual — that is a five-minute check — but whether the access it describes is real.

Is the direct line used, or only available?

A reporting line to the highest level of management that has never carried bad news is a line nobody has tested. Look for issues the DPA escalated and what the response was, in writing.

Does the DPA have the resources the role implies?

Time, access to vessels, and enough authority to stop something. A DPA role carried as a fraction of a commercial job is a finding waiting for an external auditor to notice it.

Do crews know who the DPA is and how to reach them?

Ask on board rather than checking the poster. A name on a notice that nobody has ever used is the same finding in a different place.

Who audits this element?

Somebody other than the DPA. A reciprocal arrangement with another operator, an external reviewer, or a suitably senior colleague outside the chain — and the arrangement itself is part of the independence evidence under section 12.

Writing a finding that survives

Most internal findings are weak in the same way: they describe an opinion rather than a situation. A finding that survives has three parts and loses none of them.

Which of the three is it? Observation Non-conformity Major non-conformity Nothing is being breached,but the practice could driftinto one. No clause can becited against it. Objective evidence shows aspecified requirement is notbeing met. A clause can benamed and a fact stated. A deviation posing a seriousthreat to people, ship orenvironment, or a systemrequirement not implementedat all. Immediate action. worth recording, not a finding most internal findings live here The test for the middle box is whether you can state a fact and name a requirement. If you cannot do both, it is an observation. Downgrading a genuine finding to an observation to keep the report clean is the habit that produces the external surprise.
1

A statement of fact

What was seen, where, and when. “Three of the last six enclosed space entry permits were signed by the master after the entry had taken place” — not “permit control is weak”.
2

The objective evidence

The document, the record, the measurement or the observed condition, identified well enough that somebody else can go and look at the same thing.
3

The requirement it fails

The clause of the Code or the section of your own manual. A finding with no requirement behind it is an opinion, and it will be argued away rather than closed.

Closing out: correction is not corrective action

This is where internal audits most often fail quietly. The item gets fixed, the finding gets closed, and the same finding appears next year on a sister vessel — because what was addressed was the instance rather than the reason it was possible.

Correction
The permit is reissued, the extinguisher is serviced, the missing record is written up. Necessary, immediate, and on its own worth almost nothing.
Corrective action
Why it was possible for the permit to be signed late, and what changed so it cannot be. Usually a procedure that assumed somebody would be in two places at once.
Verification
Evidence at a later date that the change held. Closing on the promise of a change rather than on the change is how findings recur with a clean record behind them.
Fleet application
If it was possible on this vessel, it is possible on the others. A finding closed on one ship and never looked for on the rest is a finding that was half closed.

The honest test at the end of an audit cycle is whether this year’s findings are different from last year’s. Repetition means the close-outs were corrections. You can see in a short demo how findings and their actions are tracked across a fleet.

How Marine Inspection supports internal auditing

The thirteen elements as an audit routine

Each element with its own questions and the evidence expected against it, so an audit is carried out the same way on every vessel and the results compare.

Evidence captured where the work happens

Drills, checklists and maintenance recorded with dates, names and photographs at the time, which removes the reconstruction that produces identical forms.

Findings with their clause and their evidence

Statement of fact, evidence and requirement held together, so a finding arrives at the close-out in the shape it needs to be defended.

Close-out separated from correction

The immediate fix, the action taken against the cause and the later verification recorded as distinct steps rather than one tick.

Fleet-wide pattern visible to the DPA

The same finding appearing on three vessels shown as a pattern rather than three separate closures, which is the evaluation obligation doing real work.

Internal against external comparison

What your own audits found set beside what the external audit found, which is the only direct measure of whether the internal programme is working.

ISM internal audit: frequently asked questions

How often must internal ISM audits be carried out?

At intervals not exceeding twelve months, both ashore and on board, to verify that safety and pollution-prevention activities comply with the safety-management system. Twelve months is a maximum rather than a schedule, and vessels or trades with more exposure justify more frequent auditing.

Can the DPA audit the company’s own system?

Auditors should be independent of the areas being audited unless that is impracticable for the size and nature of the company. A DPA auditing the DPA element is the clearest conflict, and the usual answers are a reciprocal arrangement, an external reviewer, or a senior colleague outside that chain. The arrangement itself forms part of the independence evidence.

What is the difference between a non-conformity and a major one?

A non-conformity is a situation where objective evidence shows a specified requirement is not being met. A major non-conformity is a deviation posing a serious threat to people, the ship or the environment, or the absence of effective and systematic implementation of a requirement of the Code, and it calls for immediate corrective action.

What makes a finding defensible?

Three parts: a statement of fact describing what was seen, where and when; the objective evidence that supports it and can be examined again by somebody else; and the requirement it fails, cited from the Code or from your own manual. A finding missing the third part is an opinion and will be argued away.

Which elements generate the most findings?

Shipboard operations, emergency preparedness, reports and analysis, maintenance, and documentation. All five depend on something being done repeatedly and recorded at the time, which is where systems decay rather than where they are badly designed.

Why do the same findings come back every year?

Because the close-out was a correction rather than a corrective action. The instance was fixed and the reason it was possible was not, so it recurs — often on a sister vessel, where nobody thought to look after the first one was closed.
Before the external auditor
Make the awkward findings your own
Marine Inspection runs the thirteen elements as one consistent audit, keeps the evidence that findings rest on, and separates correction from corrective action and verification — so the internal report is the one that found the problem first.